Huntington Beach Goes Live!
Huntington Beach will be the latest city to activate their citizens like never before using their MyHB mobile app. City officials found out that 40% of visitors to the city’s website was from mobile phones. With features like Government, Beach Information, Experience HB, City News, Upcoming Events, and Services, citizens will discover it easier than previously to keep linked to their city with just a few taps on their own mobile phone.
Residents and visitors alike is now able to find information about facilities, libraries, points-of-interest and the over 100 parks, in addition to information, telephone numbers, maps and directions, in addition to gain access to city council agendas. They can stay informed and up-to-date for the latest happenings and upcoming events through the City News and Upcoming Events sections. The status of requested permits could be checked within the app while using the permit number, APN or property address. Beach Info is just about the most visited track of the city’s website. Now surfers and beach goers can find out beach conditions with some taps within the Citizen engagement . Beach and surf conditions supplied by Surfline are fed in to the app daily at 7:05am. Additional features and processes will periodically be added.
Each month, the city will feature a special tab to highlight an event or service that is unique to the next month. Dynamic information will be time sensitive and ever-changing as events come and go. The very first such event may be the city’s upcoming airshow. The app is launching with functionality to advertise the airshow, providing all pertinent event information and including an FAQ section. Also available, will be parking information, and Uber and Lyft drop-off and pick-up locations. Citizens should be able to report issues and incidents regarding the airshow that is to be received, tracked, and resolved by police and city officials, depending on issue type. The information collected will be valuable not just to handle the issues as they are reported but to improve upon citizen experience for many future events.
Look to the capacity to Benefit by an Issue through the app, because city intends to replace their current issue reporting provider with the MyCivic RAI following the year.
For more details about Citizen engagement take a look at this webpage