Startup life…Asking the correct questions

Startup life…Asking the correct questions

Because i sit throughout an AirBnb I rented for that month of August (which has a failing AC inside the Texas Summer) I was thinking it might be a great time to do a mental check of start-up life and also the transition to date. Always advantageous when you’re sweating from sitting 🙂 Having grown we significantly the business enterprise aspects starts to feel “normal.” If that’s a chance. My co-founder Marissa would say we’re from the “storming” phase now into the “normalization” phase in our fresh. I now use her Westpoint terminology during my common speech, confusing friends basic terms as Sitrep, bluf and of course MFIC. I’ll permit her to enlighten you all around the definitions. In my experience, normalizing the group is assisting us show we now have momentum, synergy and our folks (and internal technology) are typical aligned and also the pace is picking up bigtime. Nothing but good things.


Over the posts I’ve commented on developing the site, CRE culture, investment and more. In this posting I want to target customers and the ways to tune in to them.

When we first launched beta and commenced collecting feedback, the response was overwhelming from your initial users. “Change this,” “I don’t under this wording here,” “consider adding X,” “is there a guide button for that?” (DOH!). To people with tech startup experience I’m sure that’s not new. I first, having only a humble CRE broker’s background, was quite surprised/impressed due to the fact many people are ready to present you with their benefit this mission. What’s the mission again? Help smaller businesses make smarter lease decisions.

Ahead of time, I felt compelled to push the vast majority of our developing the site and assumptions from your pure real-estate perspective. I knew we will improve on the prevailing tech in the marketplace, and we’re an advert real-estate product, right? Sure, we’re free and anonymous and all sorts of a good stuff but we offer a platform that’s CRE based to the users. All of our core assumptions and product architecture/functions were steeped inside the real-estate problem-solving mindset. Even as we grew together as a team, we became less dependent upon these assumptions and more and more engaged through the feedback from your users and other people inside the field. This assumption quickly changed, we’re not really a real-estate product, we’re a company product. How did we find that out?

We asked.

Our caboodling team has gone out daily hand-collecting reviews in Houston and I’m humbled by their efforts. They’re helping us seed system with real, verified feedback from business decision makers. It’s a crucial and foundational purpose of ours to recover these experiences. However, I’m amazed at the response we’re getting from retailers, tenants, smaller businesses once they hear our mission, try system and determine what we’re all about. It’s normal for our caboodlers to spend half an hour on one review (that this collection part takes about 60 seconds FYI) as the business community is merely so hungry being heard. This is a group who’s putting their livelihoods at stake, each day, to make their business grow as well as their personal lives more enriched through their dreams. It’s about damn time someone sat down and listened to them.

So that’s what we’ve been doing. Not only coding/testing/building/caboodling and trending hard towards our full release throughout the next couple weeks (SUPER excited to exhibit everybody) but merely all out interviewing, listening and learning from our core customers. I’ve found out that because your product or service is provided for free doesn’t mean it automatically drops some inherent barrier to entry. Products ought to solve down to earth damage to down to earth people. This full release I do think encompasses that mantra. We will share it soon.

Even as we grow we everyone has a part to learn here at Tenavox. Mine is heavily steeped in product, real-estate and methodology. That doesn’t mean we don’t wear fifty other hats too, from fundraising (which never stops haha) to data science, startups might be best at exposing whom you are being forced. Our company (and also the founders) do anything to maneuver the ball forward. People inquire about how a transition from CRE to Startup in tech is going, whenever they dive right in too using idea? I smile and get this: Could you handle the worries on this deadline, the next sprint, sales projections, recruiting, feedback, testing, adjustments, operations, payroll and a lot a lot more. When you choose to take the plunge and make something which matters you then become a great deal more responsible. How? Well ideas are basically worth nothing, roughly I’ve learned 😉 It’s all inside the execution and also the team…and also the culture. A robust culture is the foundation for a strong company.

Turning ideas into reality, together.

When you have a thought, it’s just yours, you’re only accountable for cultivating the thoughts themselves. Once you begin a company (from a thought) you’re accountable for the investors, (usually your friends and families hard-earned money), you’re accountable for your people, their efforts as well as their goals, you’re accountable for your business’s growth, and moving the vision forward each day…but most of you’re accountable for yourself. There isn’t any automatic paycheck or salary to get you off the bed and hitting that work-day hard, so pick something have passion for. I suppose that’s what I’ve learned most. Never underestimate just how much work it is usually to take up a business, never underestimate how difficult at times can be, the worries is from the charts and also the stakes couldn’t be higher. Though if you have passion for what you’re doing, if you think maybe inside your mission along with your culture along with your team? This is the best damn thing you’ll do your entire life.

Nobody seriously knows where our path will lead. Startups of their very natures are risky ventures. We’ve made educated assumptions and they are beginning to test them inside a live environment, time, our efforts and also the market will dictate a portion in our success. I understand this, our culture will dictate the way you lead and the way we communicate as people…which is something I’m pleased with.
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I would never knock people that don’t wish to start their unique business, it’s far from basic and oftentimes personal considerations don’t so it can gain. If you do? Speak with your customers, listen and learn. They’ll show you what they desire to determine and enhance your thinking, in most facet of your product or service. You will find there’s new mantra now, “Built for Tenants, with Tenants,” and we trust that. I understand what we’re doing here at Tenavox is among the most rewarding professional experience of my well being, and that’s worth just of the stress, risk and passion we’re pouring into it each day. It’s funny, once we commenced I wasn’t sure precisely how to frame the pain sensation points of the small business owner…Now? We understand them because we live them. Plus a wise someone once said, “there’s no substitute for experience.”

We’d an incredible team building a week ago in Austin too! Thanks to #escapegame #Galvanize and #Laketravis for hosting us!

Keep tuned in for our full release throughout a month and thank you for reading my ramblings remember.

Feel free to comment below or take a run at a few of the other articles I’ve written chronicling my transition from broker to co-founder.

Have something to convey meantime? Hit me on LinkedIn or [email protected]

Tori Jensen

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